Breast Cancer Yoga offers the following Policy:
Minimum Order Policy
In order to keep our prices and shipping costs as low as possible, we require a minimum order of $15.00.
We pride ourselves on our very customer-friendly return policy. If you are in any way disappointed with a product you ordered, we'll exchange it, replace it or refund your money, simply contact us within 30 days of the date of purchase. If you receive an item that was damaged in transit or is defective please notify us within 5 days of receiving the item. We would gladly provide a replacement at no charge and arrange to have the defective item(s) picked up.
All other returns must be authorized within 30 calendar days from the date of purchase.
We will refund 100% (less shipping charges) on items that are returned in NEW CONDITION within 30 days from the date of purchase. We will issue store credit if products have been opened/used, as they are no longer in resellable condition, within 30 days from the date of purchase. Please note that some products may have a small restocking fee. Any products with a restocking fee will be clearly identified in the product description. Note: Because the return policy differs on some products, each product page must be read carefully for returns related to that product.
Additional shipping fees may be charged after order is processed if shipping information is not accurate.
We cannot accept returns for items that have been damaged in any way, unless the damage is due to a defect in the product or as a result of damage during shipping by us.
No refunds are issued on DVDs and CDs.
Shipping charges will not be refunded.
Custom orders cannot be refunded or returned.
Closeout items cannot be refunded or returned.
We are unable to accept returns on international orders (i.e., Canada).
Please note that for orders to Canada, tax duty brokerage fees will be applied by customs which will not be refunded.
The Return Process
Please email us at firstname.lastname@example.org to request a RMA number. Do not just send your items back for return without first getting an RMA number.
If you have any additional questions about returns or our policies, email us at email@example.com.
If you wish to cancel an order after it has been placed online, you must email us at firstname.lastname@example.org As soon as possible. You will be refunded the entire amount of the order but only if it has not been shipped. Please remember that we process orders and send them to our warehouse within minutes of receiving your paid order. If we are unable to cancel your order prior to shipping, please complete a request for RMA via email.
Wholesale and Special Orders may be subject to fees. If you have any additional questions, please feel free to email us at email@example.com.